Common questions

No. The pins are designed to flex on contact and glide through the coat. If your pet doesn't take to it, we refund it within 60 days.

It is a slicker-style brush with soft ball-tip pins — made for everyday brushing of short and medium coats, and for lifting loose undercoat on double-coated pets. It is not a dematting tool: if the coat is badly matted, a groomer or a dematting comb comes first. Not sure it fits your pet? The 60-day guarantee exists exactly for that.

Slicker vs rake vs deshedding tool — which one your pet actually needs

Yes. Press the back button and the bristles retract through the plate, lifting the fur free so you can drop it in the trash.

Yes. It's a light spritz of cool water, not steam — it quiets static so loose fur clings together instead of floating off. Refill the small reservoir from any sink. No additives, no soap.

No. The mist has its own button and is fully optional — the brush works exactly the same with it off. When you do use it, it is a fine cool mist from a quiet humidifier-style atomizer, not a pressurized spray-bottle hiss. And if your cat wants nothing to do with it, the 60-day guarantee covers that too.

No. Sleekpaw uses a cool fine mist - a humidifier-style atomizer, not a heated steam chamber. The water sits in a small reservoir you refill from any sink, so there's no sealed tank holding old water between uses. Empty and rinse the reservoir after you brush and let it air-dry - the same care you'd give a water bottle - and a quick rinse each week keeps it fresh. Plain tap water only: no soap, no additives.

Send it back within 60 days. We refund the full purchase price, no questions, no return-shipping fee.

20.05cm × 11.5cm × 7cm - about the size of a TV remote. Fits comfortably in one hand.

It's rechargeable over the included USB-C cable - no disposable batteries to buy. It charges from the same charger as your phone.

The Sleekpaw comb ships from our US warehouse within 2–3 business days and arrives in 7–11 days, with tracking the whole way. Accessory tools ship from our overseas warehouse and arrive in 10–20 days, tracked. US shipping is free on orders $25+.

You'll get a tracking email the moment your order ships. Lost or never received? Email support@trysleekpaw.com - we reply within one business day, usually faster.

Not yet. We ship within the US only at the moment. International shipping is on the roadmap.

The self-cleaning mechanism lifts the fur free in one press. For deeper cleaning, run the brush head under warm water and air-dry. Don't submerge the handle (electronics inside).

Yes, the bristles are gentle and the mist is just water. Use a slower, lighter motion around the face. Avoid the eyes.

60-day money-back guarantee. Email support@trysleekpaw.com with your order number and we'll refund you. No forms, no return-shipping fee, no hassle.